Privacy Policy

1. Who We Are

Shining Legacy Commercial Cleaning Inc. ("we", "us", or "our") operates the website at shininglegacy.ca. We are committed to protecting your personal information and your right to privacy.

2. Information We Collect

When you submit a quote request or contact form, we may collect:

• Your name and business name
• Your email address and phone number
• Your facility type, size, and location
• Your cleaning service preferences and timeline

We also collect standard web analytics data (pages visited, browser type, device) through cookies to improve our website performance.

3. How We Use Your Information

We use the information you provide to:

• Prepare and send your personalized cleaning quote
• Follow up on your enquiry
• Communicate regarding your cleaning services
• Improve our website and service offerings

We do not sell, rent, or share your personal information with any third parties for marketing purposes.

4. Cookies

We use cookies to remember your consent preferences and analyze website traffic. You can decline non-essential cookies via the cookie banner. Disabling cookies does not affect your ability to request a quote or use any feature of our website.

5. Data Retention

We retain your information only as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Quote requests are retained for up to 24 months for follow-up and service planning purposes.

6. Your Rights

Under PIPEDA (Personal Information Protection and Electronic Documents Act) and applicable Ontario privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Withdraw consent for communications at any time
• Request deletion of your personal data

7. Contact Us

For any privacy-related questions or requests, please contact us at:

Shining Legacy Commercial Cleaning Inc.
Email: info@shininglegacy.ca
Phone: (437) 781-1769